Pengaruh Perceived Usefulness, Perceived Ease Of Use, Attitude Toward Using Dan Behavior Intention To Use Terhadap Actual System Use Dalam Implementasi Teknologi Enterprise Resource Planning (ERP) System (Studi Pada End User ERP System Di PT Semen Gresik)

Authors

  • Niswah Muliati Universitas Brawijaya

DOI:

https://doi.org/10.15642/manova.v2i2.191

Keywords:

ERP, Acceptance

Abstract

All dimensions of corporate experience in technology development, therefore the management has to be resourceful and scrupulous to take notice of the latest technological developments as part of efforts to optimize the expected performance and progress. One proof of current information technology advancement is the implementation of Enterprise Resource Planning system (ERP). The results of this research showed an effect of perceived ease of use to perceived usefulness is 72,9% (R 2 = 0,531, t = 12,882) , the perceived ease of use to attitude toward using is 60,1% (R 2 = 0,702, t = 8,927) , the perceived usefulness to attitude toward using is 29,1% (R 2 = 0,702, t = 3,564) , the attitude toward using of behavioral intention to use is 74,1% (R 2 = 0,549, t = 14,778) , and the behavioral intention to use the system to actual system use is 36,2% (R 2 = 0,131, t = 4,603). This research proves that the user acceptance of a technology strongly influenced by perceived ease of use and perceived usefulness which are emerging acceptances and then behavior intention to use where as to reveal the using of a real system in the intensity of usage time

Downloads

Download data is not yet available.

References

Amoako–Gyampah, Kwasi and Salam A.F. 2003. An Extension of the Technology Acceptance Model in an ERP Implementation Environment. Information & Management Journal 41, pp 731–745.

Antoni, Yoyok, 2000. Pengaruh Penggunaan Teknologi Informasi Terhadap Prestasi Kerja Manajer Menengah (Studi Pada Perusahaan Perbankan / Jasa Keuangan dan Consumer Goods yang Terdaftar di BEJ) . Master Tesis. Program Pascasarjana, Universitas Brawijaya. Malang.

Asna. 2001. Pengaruh Sikap Terhadap Minat Berperilaku serta Perilaku Individu (Studi pada Nasabah Tahapan BCA Kantor Cabang Pembantu Sudirman, Malang). Master Tesis. Program Pascasarjana, Universitas Brawijaya. Malang.

Calisir, Fethi et al . 2009. Predicting the Behavioral Intention to Use Enterprise Resource Planning Systems, An Exploratory Extension of the Technology Acceptance Model. Management Research News. Emerald Group Publishing Limited. Vol. 32 No. 7. pp. 597-613.

Carton, Fergal and Frederic Adam. 2005. Understanding the Impact of Enterprise Systems on Management Decision Making: An Agenda for Future Research. Electronic Journal of Information Systems Evaluation Volume 8 Issue 2 pp 99-106.

Chiam, Michael. 2006 . Willingness to Buy from Internet Web Sites – A Sugested Model. Thesis for Doctor of Philosophy at The University of Western Australia.

Cozby, Paul C. 2009. Methods in Behavioral Research . Edisi Ke-9. Pustaka Pelajar. Yogyakarta.

Dajan, A. 1995. Pengantar Metode Statistik . Jilid I. Pustaka LP3ES Indonesia. Jakarta.

Davis Fred D. 1989. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology . MIS Quarterly, pp 318 – 340.

Davis, B. Gordon. 1999. Management Information Systems: Conceptual Foundations, Stucture, and Development . Part Two. McGraw-Hill

Kogakusha, Ltd, Tokyo. Bob Widyahartono (penterjemah) 1984. Konsep Dasar Sistem Informasi Manajemen, Struktur dan Pengembangannya. Edisi Kedua. PT Pustaka Binaman Pressindo. Jakarta. Dermawan, Rizky. 2006.

Pengambilan Keputusan . Alfabeta. Bandung.

Dhewanto, Wawan dan Falahah. 2007. ERP (Enterprise Resource Planning) – Menyelaraskan Teknologi Informasi dengan Strategi Bisnis . Informatika Bandung. Bandung.

Dina. 2008. DSS (Decision Support System) . http://dina- 06121084.blogspot.com/2008_10_01_archive.html. Diakses: 22 Desember 2009

Ellitan, Lena dan Lina Anatan. 2007. Sistem Informasi Manajemen: Konsep dan Praktis . Alfabeta. Bandung

Etezady, Nooredin. 2008. The Impact of ERP Investments on Organizational Performance . Doctoral Dissertation. Graduate School of Computer and Information Sciences Nova Southeastern University.

Fishbein, Martin and Ajzen, Izek. 1975. Belief Attitude, Intention and Behavior : An Introduction to Theory and Research Addison. Wesley Publishing Co. Massachusetts.

Ghozali, Imam. 2001. Aplikasi Analisis Multivariate dengan Program SPSS . Edisi 1. Badan Penerbit Universitas Diponegoro. Semarang.

-------------------. 2005. Aplikasi Analisis Multivariate Dengan Program SPSS . Universitas Diponegoro. Semarang.

-------------------. 2008. Structural Equation Modeling, Metode Alternatif dengan Partial Least Square . Edisi 2. Badan Penerbit Universtas Diponegoro. Semarang.

Hatzithomas, Leonidas, et al . 2007. Quality And Effectiveness Of Enterprise Resource Planning – Customer Relationship Management Systems: Implications For Information Systems Marketing Strategic. The Journal of Applied Business Research – Third Quarter 2007 Volume 23, Number 3.

Humaedi, Dedi. 2003. Ketika Sang Juragan Semen Ingin Naik Kelas . http://www.swa.co.id/swamajalah/swadigital/details.php?cid=1&id=1973&pageNum=1. Diakses: 21 Januari 2010.

Husein, Muhammad Fakhri dan Wibowo. 2002. Sistem Informasi Manajemen . Edisi Revisi. Unit Penerbit dan Percetakan AMP YKPN. Yogyakarta.

Ifinedo, Princely and Nazmun Nahar. 2006. Quality, Impact and Success of ERP Systems: A Study Involving Some Firms in the Nordic-Baltic Region. Journal of Information Technology Impact Vol. 6, No. 1, pp 19- 46.

Iqbaria M,.1994. An Examination Of The Factors Contributing To Micro Computer Techenology Acceptance . Journal of Information system, Elsiever Science, USA.

Jabri and Hadab. 2008. End User Adoption of ERP Systems : Investigation of four Beliefs . Journal from King Fahd University of Petroleum & Minerals, College of Industrial Management. Department of Accounting and MIS. Saudi Arabia.

Jahangir, Nadim and Noorjahan Begum. 2007. The Role Of Perceived Usefulness, Perceived Ease Of Use, Security And Privacy, And Customer Attitude To Engender Customer Adaptation In The Context Of Electronic Banking .

African Journal of Business Management Vol.2 (1), pp. 032-040.

Jogiyanto, HM. 2007. Sistem Informasi Keperilakuan . Penerbit Andi. Yogyakarta.

-----------------. 2008. Metodologi Penelitian Sistem Informasi . Penerbit Andi. Yogyakarta.

Kamhawi, Emad M. 2008. System Characteristics, Perceived Benefits, Individual Differences and Use Intentions : a Survey of Decision Support Tools of ERP Systems . Information Resource Management Journal, 21(4), pp 66-83.

Kerlinger, Fred N. 1990. Foundations of Behavioral Research . Third Edition by Holt, Rinehart and Winston Inc. Landung R. Simatupang (penterjemah).1986. Asas-Asas Penelitian Behavioral. Edisi Ketiga. Gajah Mada University Press. Yogyakarta.

Kioskea. 2008. Introduction to the Groupware Concept . http://en.kioskea.net/contents/entreprise/groupware.

php3. Diakses: 22 Desember 2009

Kositanurit, Boontaree, et al . 2006. An exploration of factors that impact individual performance in an ERP environment: an analysis using multiple analytical techniques. European Journal of Information Systems 15, pp 556–568.

Laudon, Kenneth C and Jane P.Laudon. 2004. Management Information Systems, Managing the Digital Firm, Eight Edition . Pearson Education, Inc.

Erwin Phillipus (penterjemah) 2005. Sistem Informasi Manajemen, Mengelola Perusahaan Digital. Edisi Delapan. Penerbit Andi. Yogyakarta.

Lee, Younghwa, et al . 2003. The Technology Acceptance Model: Past, Present, And Future . Communications of the Association for Information Systems (Volume 12, Article 50) pp 752-780.

Malhotra, Yogesh and Dennis F. Galletta. 1999. Extending the Technology Acceptance Model to Account

for Social Influence: Theoretical Bases and Empirical Validation . Proceedings of the 32 nd Hawaii International Conference on System Sciences.

Masbow. 2009. Apa itu Persepsi? . All About Psychology. http://www.masbow.com/2009/08/apa-itu- persepsi.html. Diakses: 12 November 2009

McLeod, Raymond Jr. and George P. Schell. 2007. Management Information System. Ninth Edition. Pearson Prentice Hall, Inc.

Heri Yulianto (penterjemah) 2007. Sistem Informasi Manajemen. Edisi Kesembilan. PT Indeks. Jakarta

Mohammad, A. BS. 2008. PT. Bumi Serpong Damai (BSD) City Pakai ERP SAP.

http://www.swa.co.id/primer/swadigital/manajementi/details.php?cid=1&id=7855. Diakses: 19 Desember 2009.

Nah, Fiona Fui-Hoon, Xin Tan, et al . 2004. An Empirical Investigation on EndUsers? Acceptance of Enterprise Systems . Information Resources Management Journal, 17(3), pp 32-53.

Nasution, Fahmi Natigor. 2004. Penggunaan Teknologi Informasi Berdasarkan Aspek Perilaku (Behavioral Aspect). Digitized by USU digital library. Fakultas Ekonomi Universitas Sumatera Utara.

Nazir, Moh. 2003. Metode Penelitian . Ghalia Indonesia. Jakarta.

Nelvia, Desi dan Rudy M. Harahap. 2009. Studi atas Prilaku Pengguna Layanan Wide Area Network (WAN) BPKP . Internetworking Indonesia Journal. Vo.1/No.1, hal. 25-28.

Nur Indriantoro. 2000. Pengaruh Computer Anxiety Terhadap Keahlian Dosen dalam Penggunaan Komputer. Jurnal Akuntansi dan Auditing (JAAI), Volume 4 no 2 Desember, Fakultas Ekonomi, Universitas Islam Indonesia (UII), Yogyakarta.

Nurhasanah, Andi. 2004. Sikap dan Perilaku serta Pengaruhnya Terhadap Penerapan Sistem. Master Tesis. Program Pascasarjana, Universitas Brawijaya. Malang.

O.Brien, James A. 1993. Management Information Systems: a Managerial EndUser Perspective . Richard D. Irwin, Inc. Boston.

Olson, David L. 2004. Managerial Issues of Enterprise Resource Planning Systems. International Edition. McGraw-Hill. New York.

Park, Sung et al . 2006. Acceptance Of Computer Technology: Understanding The User And The Organizational Characteristics. PROCEEDINGS Of The HUMAN FACTORS AND ERGONOMICS SOCIETY 50th ANNUAL MEETING. Georgia Institute Of Technology.

Pravita, Sylviana. 2010. Efisiensi Angkat Laba Semen Gresik . http://web.bisnis.com/edisi-cetak/edisi- harian/bursa/1id156262.html. Diakses: 20 Januari 2010.

Psychemate. 2009. Self Efficacy . http://psychemate.blogspot.com/2007/12/selfefficacy.html. Diakses : 28 Mei 2010

Rahmat, Jalaluddin. 1999. Penelitian Komunikasi . Remaja Rosdakarya. Jakarta.

Ramayah T and May-Chiun Lo. 2007. Impact Of Shared Beliefs On „„Perceived Usefulness?? And „„Ease Of Use?? In The Implementation Of An Enterprise Resource Planning System . Management Research News Vol. 30 No. 6 pp.420-431.

Robbins, Stephen P. 2002. Prinsip-prinsip Perilaku Organisasi . Edisi Kelima. Erlangga. Jakarta.

Santoso,S. 2003. Statistik Multivariat . Penerbit PT Elex Media Komputindo. Jakarta.

Setiabudi. 2008. Tinjauan Beberapa Pemimpin Produk ERP (Enterprise Resources Planning) . http://www.setiabudi.name/archives/365. Diakses: 22 Januari 2010.

Seyrek, Ybrahim Halil and Mehmet Aytekyn. 2008. Features Of Enterprise Resource Planning Systems That Can Help Decision Making: The Users Perspective. Journal of Global Strategic Management. Gaziantep University, Turkey

Siagian, Sondang P. 1990. Sistem Informasi untuk Pengambilan Keputusan . CV Haji Masagung. Jakarta.

Sidharta, Lani. 1995. Pengantar Sistem Informasi Bisnis . PT Alex Media Komputindo. Jakarta.

Singarimbun dan Effendi. 2006. Metode Penelitian Survey. Pustaka LP3ES. Jakarta.

Subakti, Irfan. 2002. Sistem Pendukung Keputusan (Decision Support System) . Fakultas Teknologi Informasi. Institut Teknologi Sepuluh Nopember, Surabaya.

Sugiyono. 2001. Metode Peneltian Administrasi. Penerbit Alfabeta. Bandung.

Sulaiman,W. 2004. Analisis Regresi Menggunakan SPSS . Penerbit Andi. Yogyakarta

Syamsi, Ibnu. 2000. Pengambilan Keputusan dan Sistem Informasi . Bumi Aksara. Jakarta.

Syam Fazli BZ.1999. Dampak Kompleksitas Teknologi Informasi Bagi Strategi dan Kelangsungan Usaha , Jurnal Akuntansi dan Auditing (JAAI) Vol.3 no.1, FE. UII Yogyakarta

Syarip, Dodi Irawan dan Dana Indra Sensue. 2007. Kajian Penerimaan Teknologi Internet pada Organisasi Pemerintah Berdasarkan Konsep Technology Acceptance Model (TAM) : Studi Kasus Direktorat Jenderal Pendidikan Islam Departemen Agama R.I. Jurnal Sistem Informasi MTI UI Vol.3 No.1 hal.1-11

Tampubolon, Manahan P. 2004. Perilaku Keorganisasian . Ghalia Indonesia. Jakarta.

Tarigan, Zeplin Jiwa Husada. 2009. Pengaruh Key User, Terhadap Kinerja Perusahaan Pada Implementasi Teknologi Enterprise Resources Planning. Proposal Disertasi. Universitas Kristen Petra, Surabaya.

Taylor, Shirley and Peter A.Todd. 1995. Understanding Information Technology Usage: A Test of Competing Models . Institute for Operation Research and the Management Sciences. Information Systems Research Journal 6 : 2 pp.144-176

Trisnawati Rina.1998. Pertimbangan Prilaku Dan Faktor Penentu Keberhasilan Pengembang Sistem Informasi . Jurnal kajian bisnis, edisi September, Yogyakarta

Umar, Husein. 2004. Metode Riset Ilmu Administrasi, Ilmu Administrasi Negara, Pembangunan, dan Niaga . PT Gramedia Pustaka Utama. Jakarta.

Utaminingsih, Alifiulahtin. 1998. Faktor-faktor yang mempengaruhi keterlibatan pengguna untuk mendukung implementasi sistem informasi berbasis komputer. Master Tesis . Program Pascasarjana, Universitas Brawijaya.

Uziek . 2009. Enterprise Resource Planning (ERP). http://uziek.blogspot.com/ 2009/07/erp.html. Diakses: 22 Desember 2009

Wang, Wen Hung and Yi Jyun Liu. 2009. Attitude, Behavioral Intention and Usage: An Empirical Study of Taiwan Railway?s Internet Ticketing System .

http://www.swdsi.org/swdsi2009/Papers/9C04.pdf . Diakses: 1 November 2009.

Whitten , Jeffery L, Lonnie D.Bentley, et al. 2004. Systems Analysis and Design Methods . Original English edition copyright 2004 by The McGraw-Hill Companies, Inc. Tim Penerjemah ANDI. Metode Desain dan Analisis

Sistem. Edisi Enam. Penerbit Andi. Yogyakarta.

Wibowo, Arief. 2008. Kajian Tentang Perilaku Pengguna Sistem Informasi dengan Pendekatan Technology Acceptance Model (TAM). Makalah - Makalah Sistem Informasi. Prosiding Konferensi Nasional Sistem Informasi (KNSI) 2008. Informatika. Bandung

Widhiarso, 2004. Evaluasi Faktor Dalam Big Five : Pendekatan Analisis Faktor Konfrmatori. Program Pascasarjana Universitas Gadjah Mada. Yogyakarta. http://widhiarso.staff.ugm.ac.id/files/analisis_faktor_konfirmatori_big_five.pdf. Diakses : 6 Desember 2009.

Wijaya, Santo F dan Suparto Darudiato. 2009. ERP (Enterprise Resource Planning) dan Solusi Bisnis . Graha Ilmu. Yogyakarta.

Wijaya. 2001. Analisis Statistik dengan SPSS 14.00 , Penerbit Alfabeta, Bandung.

Winardi. 2004. Manajemen Perilaku Organisasi . Kencana Prenada Media Group. Jakarta.

Wirawan, Judithia A. 2010. Motivasi Kerja, dalam konteks Psikologi Organisasi. http://rumahbelajarpsikologi.com/index2.php?option=com_content&do_pdf=1&id=43. Diakses: 28 Mei 2010.

Wiyono, Adrianto Sugiarto, dkk. 2009. Aspek Psikologis pada Implementasi Sistem Teknologi Informasi. http://rianadrianto.files.wordpress.com/2008/06/ps ikologi-proyek-si.pdf. Diakses:16 September 2009.

Yingjie, Jiang. 2005. Critical Success Factors in ERP Implementation in Finland . Master Thesis. The Swedish School of Economics and Business Administration.

Yusoff, Yusliza Mohd, et al . 2009. Individual Differences, Perceived Ease Of Use, And Perceived Usefulness In The E-Library Usage. Computer and Information Science. Vol.2 No.1.

Zuhri, Amiruddin. 2002. Pengaruh Kemampuan Pemakai Akhir dan Penerimaan Sistem Informasi yang Berbasis Komputer terhadap Kepuasan Pemakai Akhir. Master Tesis. Program Pascasarjana, Universitas Brawijaya. Malang.

http://insidewinme.blogspot.com/2008/02/perusahaan- menggunakan-erpsystem.html. Diakses: 02 Agustus 2009.

http://proquest.umi.com/pqdweb/?cfc=1. Diakses : 02 September 2009

http://www.erpweaver.com/index.php. Diakses: 19 Desember 2009

http://www.semengresik.com. Diakses: 10 Januari 2010.

http://www.smartpls.de. Diakses: 01 November 2009

Downloads

Published

2019-12-13

How to Cite

Muliati, N. (2019). Pengaruh Perceived Usefulness, Perceived Ease Of Use, Attitude Toward Using Dan Behavior Intention To Use Terhadap Actual System Use Dalam Implementasi Teknologi Enterprise Resource Planning (ERP) System (Studi Pada End User ERP System Di PT Semen Gresik). Jurnal Manajemen Dan Inovasi (MANOVA), 2(2), 31–46. https://doi.org/10.15642/manova.v2i2.191

Issue

Section

Articles