Pengaruh Kualitas Informasi, Kualitas Sistem Informasi, dan Perceived Usefulness terhadap Kepuasan Pengguna Sistem Aplikasi Keuangan Tingkat Instansi Modul Penganggaran pada Satuan-Satuan Kerja Lingkup Pembayaran KPPN Madiun
DOI:
https://doi.org/10.15642/manova.v5i2.863Keywords:
Information system quality, information quality, perceived usefulness, SAKTI Modul Penganggaran, user satisfactionAbstract
Sistem Aplikasi Keuangan Tingkat Instansi (SAKTI) Modul Penganggaran has been applied to all working units of Kantor Pelayanan Perbendaharaan Negara Madiun (KPPN) working area since 2020. After two years of implementation, it is necessary to evaluate SAKTI Modul Penganggaran users’ satisfaction as one of the indicators of the success of SAKTI Modul Penganggaran. This study aims to determine the impact of information system quality, information quality, and perceived usefulness on SAKTI Modul Penganggaran users’ satisfaction in the KPPN Madiun working area. The approach used in this study is a quantitative method. The results showed that the information system quality, information quality, and perceived usefulness simultaneously or partially had a positive and significant impact on the SAKTI Modul Penganggaran users’ satisfaction.
Downloads
References
Alfiani, L., Septiawan, B., & Suratman, S. S. (2022). Faktor-Faktor Yang Mempengaruhi Kepuasan Pengguna Dan Implikasinya Terhadap Kinerja Pengguna Sistem Informasi Akuntansi. Jurnal Akademi Akuntansi, 5(1), 47–61. https://doi.org/10.22219/jaa.v5i1.17962
Bailey, J. E., & Pearson, S. W. (1983). Development of a Tool for Measuring and Analyzing Computer User Satisfaction. Management Science, 29(5), 530–545. https://doi.org/10.1287/mnsc.29.5.530
Chan, F., Thong, J., Venkatesh, V., Brown, S., Hu, P., & Tam, K. (2010). Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology. Journal of the Association for Information Systems, 11(10), 519–549. https://doi.org/10.17705/1jais.00239
Chin, W. W., & Todd, P. A. (1995). On the Use, Usefulness, and Ease of Use of Structural Equation Modeling in MIS Research: A Note of Caution. MIS Quarterly, 19(2), 237. https://doi.org/10.2307/249690
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, 35(8), 982–1003. https://doi.org/10.1287/mnsc.35.8.982
Fatmawati, Endang. "Technology Acceptance Model (TAM) untuk Menganalisis Penerimaan terhadap Sistem Informasi di PerpustakaanM INFORMASI PERPUSTAKAAN." Iqra: Jurnal Perpustakaan dan Informasi, vol. 9, no. 1, 2015.
Mangun Buana, I. B. G. M., & Wirawati, N. G. P. (2018). Influence Quality of Information System, Quality of Information, And Perceived Usefulness On User Accounting Information System Satisfaction. E-Jurnal Akuntansi, 683. https://doi.org/10.24843/EJA.2018.v22.i01.p26
Mardiasmo. (2018). Akuntansi Sektor Publik - Edisi Terbaru. Penerbit Andi. https://play.google.com/books/reader?id=pBVCEAAAQBAJ&pg=GBS.PR1&hl=id
Nasrudin, E., & Widagdo, A. K. (2020). Determinan Kepuasan Pengguna Sistem Aplikasi Keuangan Tingkat Instansi dan Pengaruhnya Terhadap Individu dan Organisasi. Jurnal Manajemen Perbendaharaan, 1(1), 69–94. https://doi.org/10.33105/jmp.v1i1.351
NELSON, R. R., TODD, P. A., & WIXOM, B. H. (2005). Antecedents of Information and System Quality: An Empirical Examination Within the Context of Data Warehousing. Journal of Management Information Systems, 21(4), 199–235. https://doi.org/10.1080/07421222.2005.11045823
Nurmiati, E., & Choriah. (2022). ANALISIS KEPUASAN PENGGUNA WHATSAPP SEBAGAI MEDIA KNOWLEDGE SHARING MENGGUNAKAN METODE PIECES. https://doi.org/10.24853/jurtek.14.1.61-68
Petter, S., DeLone, W., & McLean, E. (2008). Measuring information systems success: models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17(3), 236–263. https://doi.org/10.1057/ejis.2008.15
Sihotang, J. S. (2020). PENGARUH KUALITAS SISTEM, KUALITAS LAYANAN DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA SISTEM APLIKASI KEUANGAN TINGKAT INSTANSI (SAKTI). Jurnal Akuntansi Bisnis Dan Publik, 11(1), 46–54. https://jurnal.pancabudi.ac.id/index.php/akuntansibisnisdanpublik/article/view/955/897
Thakur, S. S. P. K. S., & Sharma, S. (2015). MANAGEMENT INFORMATION SYSTEM. Horizon Books (A Division of Ignited Minds Edutech P Ltd). https://books.google.co.id/books?id=ISRJDwAAQBAJ
Thong, J. Y. L., & Yap, C.-S. (1996). Information systems effectiveness: A user satisfaction approach. Information Processing & Management, 32(5), 601–610. https://doi.org/10.1016/0306-4573(96)00004-0
Venkatesh, Morris, Davis, & Davis. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425. https://doi.org/10.2307/30036540
Winarni, E. W. (2018). Teori dan Praktik Penelitian Kuantitatif, Kualitatif, Penelitian Tindakan Kelas (PTK), Research and Development (R & D). Bumi Aksara.
www.kemenkeu.go.id. 2004. Undang-Undang Nomor 1 Tahun 2004. (https://jdih.kemenkeu.go.id/download/b632633c-df8f-4817-b662-904325b8e324/1TAHUN2004UU.pdf. Diakses pada 21 April 2022)
www.kemenkeu.go.id. 2021. Peraturan Menteri Keuangan Nomor 171 Tahun 2021. (https://jdih.kemenkeu.go.id/download/923633c0-6208-4709-86e2-fa0b31643fe2/171~PMK.05~2021Per.pdf. Diakses pada 21 April 2022)
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Agustina Rahayuningtyas
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
